Traffic School Questions for Fontana (Valley)

San Bernardino Traffic School Due Date

Question (submitted on 11/26/2020)

Hi, my court San Bernardino said to make sure the traffic school sends my certificate to the court once I complete.
I had a question about the certificate delivery because my due date is 12/29.

I just finished so will my certificate be sent to them before that date? I'm sure it will, but I am paranoid about missing my due date because I can't afford my insurance to go up.

Can you please put in writing when you will be submitting my course certificate to the court?

Thanks so much and have a blessed day,
Jorden

Answer
Hello Jorden- Thank you for choosing TrafficSchool.com for your traffic safety needs. Since you purchased rush processing, your electronic DMV certificate will be submitted with p... Read Full Answer

Audible Traffic School Course

Question (submitted on 11/2/2020)

Audio traffic school is stuck. Can you help? I've paid for my ticket and have traffic school approval from San Bernardino County. I found your school online and signed up. I paid for the extra option to have the course read to me but it's not working when I'm doing it online?

Answer
Good Afternoon Elizabeth- Thank you for choosing TrafficSchool.com for your traffic safety needs. We logged in to your account and were able to use the audio read-along without an... Read Full Answer

Copy of My Certificate

Question (submitted on 11/2/2020)

I chose the course option to be able to get a copy of my certificate email to me upon completion. However, I was not aware that I would not be able to give the court that certificate and that I had to wait for an official one in the mail. I don't think I need both as long as I get the proper 1 in the mail. Thanks.

Answer
Hello Michael- The course fee includes the traffic school program and electronic reporting of your certificate within 3 business days of completion, as required by the DMV. Prior ... Read Full Answer

Update Traffic School Case Number for San Bernardino Ticket

Question (submitted on 10/29/2020)

I need help updating my course info. I signed up with your traffic school to satisfy my ticket with San Bernardino. But is there any way I can change the case number I believe I put it in wrong?

Here is the info I should have put:
Charges:

Case Number: 20IN-******

VC22349(A)-I: Exceeding 65 MPH

Infraction 01/13/2020

Judicial Officer: Thornton-Harris, Stephanie

VC22349(A)-I: Exceeding 65 MPH Traffic School - Ordered

Thanks in advance for taking care of this for me - Ethan Y.

Answer
Good Morning Ethan- Thank you for choosing TrafficSchool.com for your traffic safety needs. We were able to obtain the correct case number for your ticket from the San Bernardino ... Read Full Answer

Proof of Traffic School I Did Online

Question (submitted on 10/16/2020)

Can you please help me with my traffic school I did online? Did this way back in May last year. I think the court never received proof I completed traffic school?

Thanks - Deborah

Answer
Hi Deborah, Thank you for choosing TrafficSchool.com for your traffic safety needs. Our records show that your completion certificate was electronically sent to the court on 6/11.... Read Full Answer

Traffic School on Ipad

Question (submitted on 9/22/2020)

I'm having problems with doing section 7 for the traffic school course, every time I attempt to get on it says that a error has occurred. It won't let me get into that section to be able to complete it. I'm using my iPad, can you help please?

**UPDATE**
I restarted my iPad and that worked. I was able to complete the whole course and scored a 100%. Thank you!

Answer
Hello Roy- Thank you for choosing TrafficSchool.com for your traffic safety needs. We logged into your account on our end and everything works fine. Please try restarting your iPa... Read Full Answer

Correct Name on Traffic School Certificate

Question (submitted on 7/28/2020)

Dear sir or madam,

I was really pleased with how easy and informational your course was. I was a little nervous to do traffic school online since I've never done anything like this before. It took be a couple of hours to finish but I really enjoyed it. The only thing is that I noticed my name is spelled wrong. It should be Abraham and it is spelled Abrham. Can this be fixed?

Answer
Good Afternoon Abraham- Thank you for choosing TrafficSchool.com for your traffic safety needs. Your name has been corrected to Abraham. We also emailed you a new PDF certificate ... Read Full Answer

I cannot find my citation number to register for traffic school

Question (submitted on 5/4/2020)

Good Afternoon,

I've never done traffic school before and my court Fontana Valley gave me your information. I was told to sign up and complete this school on the list so my insurance would not be raised.

I cannot find my citation number anywhere, I misplaced it. I need to put my citation number to register for traffic school.

My name is Helen L**** and I need some help. What should I do?

Answer
Hello Helen, Thank you for choosing TrafficSchool.com for your traffic safety needs. Sorry to hear that you misplaced your traffic ticket. No worries, we were able to check on the... Read Full Answer

Finding Your Traffic School Case Number

Question (submitted on 4/13/2020)

I signed up with your online school but it's asking for a case number. Where can I find my case number? I have to do traffic school for my ticket I received in San Bernardino. Need this done ASAP - Thanks, A.F.

Answer
Good Afternoon Alessandro- Thank you for choosing TrafficSchool.com for your traffic safety needs. The citation number you entered is correct according to the San Bernardino Count... Read Full Answer

How to Register for Best Traffic School Groupon Online

Question (submitted on 4/10/2020)

I purchased your online traffic school course through Groupon. I have to take this course since I got a ticket in San Bernardino County. I'm trying to figure out how I redeem it on the payment section. Can you help please?

Answer
Good Morning Felisha- To redeem a traffic school Groupon, you would normally register for our course with the registration link provided on your Groupon paperwork. However, we w... Read Full Answer

Costing me hundreds in insurance fees

Question (submitted on 3/16/2020)

Hello,

I took your traffic school course on July 16th, 20** and received a confirmation from you that my certificate will be sent to the Fontana Valley courthouse. However, my insurance company is saying that I still have a point on my driving record. I thought that you send the certificate to the court and the court will not put points on my record. This point is costing me over $100/month in insurance fees. Please help!

Answer
Good Morning Shaan- We checked with with the Fontana Valley court in San Bernardino County and it appears that you in fact completed your traffic school course after the court app... Read Full Answer

Traffic School Case Dismissed

Question (submitted on 3/12/2020)

Hello,

My ticket I received is from San Bernardino County. When I registered there was a few additional options you can purchase and I chose the dismissal verification. I wanted to know when my ticket was cleared with the Fontana Valley courthouse. It's been almost a year and I haven't heard anything back. Can you please let me know the status?

Answer
Hello Janna- Thank you for choosing TrafficSchool.com for your traffic safety needs. Sorry to hear you never received the dismissal confirmation email that was sent to you in July... Read Full Answer

Ticket from San Bernardino and requested traffic school

Question (submitted on 3/11/2020)

Hi:

I paid my traffic ticket with San Bernardino county online and requested traffic school. I also enrolled in your school paying a fee since I have not attended a traffic school in over 5 years. I have not started the class yet. Should I have waited for traffic court approval?

**UPDATE**
Thanks for your help again. A quick question if you don't mind... I have started working on the course test and might complete it today or tomorrow. On the case info required, I have all the info (citation number etc.) except what date the court requires me to complete the test since I have not received any paperwork from the court. Should I wait to get something in the mail or is there another way to get it? Thanks!

Answer
Good Afternoon Gordon- The court system shows your case is in fact approved for traffic school as of today. You should also be receiving a notice in the mail confirming the approv... Read Full Answer

Texas Resident with California Ticket

Question (submitted on 2/3/2020)

Hi-

I got a traffic ticket while I was traveling in San Bernardino California for vacation. I'm originally from Texas and don't want the points to go on my driving record. If I take your school will the court receive my test results or do I have to send the results to the court myself?

Answer
Hello Don- Thank you for choosing TrafficSchool.com for your traffic safety needs. Upon completion, we will submit an electronic certificate for the courthouse. You are not requir... Read Full Answer