Did Traffic School but did not get my DMV Driving Record
- question from 4/23/2020 by Mariah, filed under Points and Traffic Ticket Course
I'm still waiting to see my DMV driving record to see if points were removed, can you explain?
I few months back I got a ticket in Kern County California. I paid the ticket and completed your traffic school course online for the Bakersfield court. I also purchased a DMV driving record as well to show that I don't have any points on my record, order number C********-***********. I thought that I was going to receive this after I finished traffic school?
Thank you for choosing TrafficSchool.com for your traffic safety needs. Our apologies for the confusion, our website explains that we do not send the DMV a request for your driving record until your due date has passed. The reason for this is to allow a sufficient amount of time for the court and DMV’s processing, so we can obtain the most accurate and up-to-date status of your driving record. Our system shows you entered your due date as 10/3.
Please also note, the court did not accept your electronic DMV certificate. According to the court, you completed traffic school after your assigned due date. You will need to contact the court at (661) 335-7100 to confirm your options on getting this matter resolved. Request that they reopen your case for you. Once resolved, then please notify us and we will resubmit your certificate for the court in order to get your DMV record updated.
Thanks for choosing TrafficSchool.com. Please let us know if you have any other questions. TrafficSchool.com has been working with the courts and DMV for over 25 years and we will always have your back when you need us most!
* This question and answer may have been modified to remove any identifying personal information of the person asking the question.
** The information contained within this FAQ is up to date as of 4/23/2020. We always recommend that you get the latest information available by contacting TrafficSchool.com, the DMV, or Court directly.
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