Traffic School App for Phone

Technical Help

- question from 10/16/2020 by Alane, filed under Technical Help and Traffic School Completion

Everything with the course was easy on my phone, thank you. But there was one issue I wanted to point out for the interactive animations!

I just finished completing your traffic school course on my phone. I loved that I was able to do that. Overall it was a pleasant experience. I just had one small issue. I have a Motorola G stylus and I did have difficulty with the interactive part of the course. The part where it asks you to pick an option after the little animation with the yellow car. It was not clear where to select in the grey area of multiple answers below. (i.e. was I supposed to press on the actual letter of the answer I wanted to choose? Or the actual answer sentence itself? Or the blank space after the sentence?) I did try tapping in all of those areas. I tried with my finger as well as my stylus. Sometimes it worked. Sometimes it chose an answer I didn't pick. Sometime it didn't tell me anything (correct or not). After some trial and error I figured out that part seemed to be just for practice and thankfully didn't count against me. The good news is I had no troubles with the touchscreen interface for the final exam because I got 100%. I just thought you might like some feedback in case someone else had similar issues so you could make the experience even better. Thanks Says

Good Afternoon Alane-

Thank you for choosing for your traffic safety needs. We appreciate you taking the time to send us an email with your feedback. Reviews like these help us provide students with a more user friendly program. For the interactive lessons, you do need to click directly on the answer text to submit your answer. We understand that this can be challenging on smaller cell phones with small screens. Fortunately, the interactive lessons are for illustration purposes only. They are not graded and do not count towards your final score.

We have forwarded this information to our content and website editors for review.

Feel free to contact us if you have any questions. #E1393 appreciates your business. Have a wonderful day!

* This question and answer may have been modified to remove any identifying personal information of the person asking the question.
** The information contained within this FAQ is up to date as of 10/16/2020. We always recommend that you get the latest information available by contacting, the DMV, or Court directly.


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