Resend my certificate of completing this course to the Santa Clara county court
- question from 4/2/2020 by Oscar, filed under Submit Certificate and Certificate Delivery
They haven't received the certificate yet as I did the traffic school first and then paid my ticket after.
I would like to see if you guys can resend my certificate of completing this course to the Santa Clara county court. My drivers license is A******* and the citation number/ticket number is 20TR******. I received a note in the mail saying that the court has not received the certificate yet since I did the course first and then paid my traffic ticket after. I guess I was supposed to pay the ticket first and then do traffic school, I did it the other way around. Thanks.
Good Afternoon Oscar-
Thank you for choosing TrafficSchool.com for your traffic safety needs. We have a note in your file that you contacted our office on 3/3/20** regarding this matter. Unfortunately, the Santa Clara County courts have been experiencing a backlog and have not processed any traffic school certificates since 3/16/20** due to the COVID-19 order. Your certificate is still in their pending queue, so the court will process it once they are able to. Please note, you have met the due date requirement with the court so there will be no issues with the processing.
Please let us know if you have any further questions.
TrafficSchool.com-TVS #E1393 appreciates your business. Have a wonderful day and stay safe!
* This question and answer may have been modified to remove any identifying personal information of the person asking the question.
** The information contained within this FAQ is up to date as of 4/2/2020. We always recommend that you get the latest information available by contacting TrafficSchool.com, the DMV, or Court directly.
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