Ticket On My Driving Record

Traffic Ticket

- question from 1/20/2022 by Jack, filed under Traffic Ticket and Insurance Increase

I completed traffic school but my insurance company just informed me that my ticket is still on my record.

I finished my course on March 20, 202**. I was told the certificate of completion would be electronically submitted to the Court, but my insurance company just informed me that it wasn't, and the ticket is still on my record. My driver's license is California Y*******. Please help.

TrafficSchool.com Says

Good Afternoon Jack-

Thank you for choosing TrafficSchool.com for your traffic safety needs. Our system shows you registered your driver’s license number incorrectly as Y********. You also entered your case number as 1****, but it should be DQ1****. The court system may have rejected the completion when it was submitted back on 3/22/20** due to the incorrect information.

We have resubmitted your electronic DMV certificate with the correct information today, so your case and DMV record should get updated next week. We will send you a follow up email once it has been updated. Please let us know if you have any questions in the meantime.


Hello Jack-

The court system confirms your case is now updated which means your driving record has also been updated with the DMV. You can notify your insurance agency of the clearance.

Ticket Number:
DQ1**** Law Enforcement Agency:
California Highway Patrol
Name: JACK ********
Filing Court: Van Nuys Courthouse West
14400 Erwin Street Mall, Van Nuys, CA 91401
Violation Date: 2/24/20**
Initial Due Date: 5/26/20**
Case Status: Closed
Disposition: Traffic School Completed - Before Hearing - Conviction on 5/13/20**
Last Action: Traffic School Completion Received (9/14/20**)
Last Action Date: 1/26/20**

Best Regards.

* This question and answer may have been modified to remove any identifying personal information of the person asking the question.
** The information contained within this FAQ is up to date as of 1/20/2022. We always recommend that you get the latest information available by contacting TrafficSchool.com, the DMV, or Court directly.


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