Colorado Traffic School Answers
Search Colorado FAQs
Finding help with our Colorado FAQs is easy. Simply locate the Colorado course you have a question about and click to view a list of well-organized Q and A's. If you can't find an answer to your Colorado question below, you can always contact us or call us toll free at 800-691-5014. A visit to the Colorado Division of Motor Vehicles website (http://www.colorado.gov/) can also be very helpful.
- Search Colorado FAQs
- Colorado Traffic School
- Before You Register
- Is this course approved?
The Colorado Online Traffic School is approved by individual courts in Colorado. If you don’t see your court listed on our registration page court drop-down list, you can still take the course as long as you have prior permission from your court. In most cases, you simply need to call the court and ask for permission to take traffic school online.
Colorado Online Traffic School Course is $39.99. Certificate of completion is included in the price.
Colorado Traffic School Course is an 8-hour course, however it is not timed. On average the course is 4-6 hours.
- Taking the Course
- How does the course work?
Online Colorado Traffic School course consists of 10 chapters. After each section there is a 8 question multiple-choice quiz.
Yes, there is a final exam that consists of 25 questions at the end of the course. Students need a passing grade of 80% or higher, but are able to retake the test as needed. *Students who register for Lakewood Court are required to take the final exam at a testing facility at no additional cost. It is a requirement of this court only for the final exam to be taken a testing location or in front of a notary for all online schools.*
To log into your Colorado Traffic School course, click here.
- When You Finish
- What happens once I finish the course?
Your Colorado Completion Certificate will be processed within 2-3 business day of course completion. Certificates are sent to the student via standard USPS mail.
Once you receive your Certificate of Completion, it is your responsibility to turn it into the court if you took the course for a traffic violation, or to your insurance provider if you took the course for a rate reduction.
- Colorado Mature Driver Improvement (for Seniors)
- Before You Register
- Is this course approved?
Colorado State Approved to meet Colorado insurance discount requirements.
Colorado Motorist 55 years of age and older may be eligible for up to a 15% 3-year insurance rate reduction by completing a Colorado Mature Driver Improvement Course. Contact your auto insurance provider to learn their discount policies.
To earn a discount with the Colorado Mature Driver Improvement Course you must be at least 55 years of age.
Colorado Mature Driving Course is $19.95. Certificate of completion is included in the price.
The Colorado Mature Driving Course is a 6-hour course.
- Taking the Course
- How does the course work?
The Colorado Mature Driver Improvement course for mature drivers consists of 6 chapters. After each section there is a short multiple-choice quiz.
Yes, there is a final exam that consists of 25 question at the end of the course. Students are able to retake the test as needed.
To log into your Colorado Mature Driver Course, click here.
- Colorado Teen Drivers Education
- Before You Register
- Is this course approved?
The Colorado Online Driver's Education course is state approved, Class #9122, to meet Colorado drivers education requirements.
This course is $39.00.
This is a 30 hour course. Students can start and stop the course when they choose, and they have up to 6 months to complete the program.
There are 9 chapters. Each chapter is followed by a section test. At the end of the course there is a final test. Students have three attempts to pass each test.
You can start taking the online Drivers Ed when you're 14 and 1/2 years old. You can apply for your permit when you turn 15.
- When You Finish
- What happens when I finish the course?
Once you have completed the course, you will receive an Affidavit of Completion. This form will be sent to the address provided during registration. You will take this with you to the DMV to apply for your permit. This certificate is good for 6 months.
- Search General Course and Tech Support FAQs
- General Questions
- Course Specifics
- What is the course like?
Our online classes adhere to the basic outline of reading, interactive lessons and section quizzes, followed by a final exam. Each course can differ in regards to length, number of chapters, time prerequisite and final exam requirements set forth by each state.
- Information or FAQs regarding a partner Website.
The FAQs on this page relate primarily to the TrafficSchool.com Website and courses. Please note that some or all of TrafficSchool.com's pricing, procedures, or other information may be different from that of our partner companies and their Websites and courses. For information or FAQs regarding a partner Website, please consult that Website directly.
- How do I pay for the course?
Unless otherwise specified, students have three payment options; with a credit card on our secure website, with a credit card over the phone with a customer service representative, or you can send a check or money order in the mail.
- Time Required
- Do I have to complete the entire course all at one time?
Not unless you want to. Our courses are completely self-paced, which means that you can finish them during one sitting or you can stop and start back up when you please. It's entirely up to you. If you need to get it done in one day, you can. If you have several months left before you need to finish, then you can complete a section a week. Our program will always keep track of the time spent on each section when you save & log off. When re-entering your course, you will always start where you left off (rounded to the nearest minute) where you last logged off the course. We have built this flexibility into our course so that you can choose exactly how you want to complete the course.
- Technical Support
- Browser Questions
- Problem - Ads keep popping up while I'm taking the course.
Solution - We do not put ads within our course content. If you experience pop-up ads while taking our course, your computer most likely has adware installed or a virus. The following are links for free downloadable antivirus software that may be able to assist you in getting rid of pop-up ads.
To download AVG Free: http://free.avg.com/.
To download Ad-Aware Free: http://www.lavasoft.com/.
To download Malwarebytes Free: http://www.malwarebytes.org/.
Solution - Upgrade your browser! You may not have the latest version of your current browser or you may be using an out-dated browser that is no longer supported. Here are links to several browsers that our course has been tested in:
If you are using Google Chrome with Windows: please upgrade your browser at https://www.google.com/intl/en/chrome/browser/.
If you are using Google Chrome with a Mac: please upgrade your browser at http://www.google.com/mac/.
If you are using Safari: please upgrade your browser at http://support.apple.com/downloads/#safari.
If you are using Microsoft's Internet Explorer: please upgrade your browser at http://www.microsoft.com/en-us/download/ie.aspx?q=internet+explorer.
If you are using Mozilla Firefox: please upgrade your browser at http://www.mozilla.org/en-US/firefox/all.html.
Solution- If you are using AOL as your Internet service provider, you will have activity requirements while online. During some of the longer sections requiring more reading, there is a chance AOL will knock you off-line unless you remain interactive with AOL. Do not leave the screen alone for any great length of time...remain interactive with the screen.
Solution- In order to better diagnose what specific problem or error is causing this message to appear, please make the following settings changes in your browser so you can pass along some very useful information to us.
1. Open Internet Explorer
2. Click at the top Tools
3. Select Internet Options
4. Click the Advanced Tab
5. Scroll down a few items and see under the Browsing section (should be second section)... Please uncheck the box for Show Friendly HTTP Error Messages
6. Click Apply and close (ok)
Now, please try whatever feature again and see if the error or warning notice continues to appear. However, now the page should display a detailed error message that you can copy and paste and send to us to better diagnose the problem.
- Computer Issue
- Problem - When I go to your website or when I'm taking the course my computer shuts down, closes or has some type of error screen or warning screen.
Solution - These types of problems could be caused by a number of different things, but they ARE NOT caused by simply going to our website. These are problems caused by your computer. For example, you may have too many programs open at the same time or you may not have enough memory left in your hard drive. To solve these types of problems, please refer to your computer manufacturer's tech support phone number or help guides.
- Course Status
- Problem - I completed a section, but the 'Course Status' page is not reflecting my progress.
Solution - If the 'Course Status' page doesn't reflect your progress throughout the course, first try clicking the Refresh or Reload button on your browser. If this doesn't work, please log off and end your connection to the Internet. Connect back on to the Internet and log back into www.trafficschool.com and click on Student Login from the navigation bar. This should refresh your online traffic school session and reflect your progress.
- Payment Issue
- Problem - I have paid for the course, but the site is not reflecting my payment and giving me access to the final exam.
• If you have paid for the traffic school or drivers education course online with a credit card and your payment was accepted successfully, you will be sent a payment confirmation by email with an Order ID#. You will also be taken to a screen that will show the Order ID# on screen when payment has been accepted. If the 'Course Status' page does not reflect your payment, please log off and end your connection to the Internet. Connect back on to the Internet and log back into www.trafficschool.com and click on re-enter course from the navigation bar. This should refresh your session and reflect your payment.
• If you have paid for your online course by telephone with a credit card, please note that final exam access is given during normal business hours and may take some time pending credit card authorization. You will receive a payment confirmation email when your credit card has been processed and you have been granted access to the final exam.
• If you paid by check or money order through the mail, we have not received your payment yet. All mailed payments are processed on the same day received. We do not wait for checks to clear before granting access to the final exam.
Solution - Be Patient! Due to Internet traffic, it sometimes may take 1-2 minutes for credit card authorizations to be completed and processed. This is not unusual. Please wait until your browser screen prompts you to continue. Do not click on the payment button more than one time because your credit card may be charged for each click. TrafficSchool.com has taken the necessary steps to curb this problem from occurring, but clicking the payment button multiple times can trigger this. If the page seems to be stuck and not responding, please log off and end your connection to the Internet. Connect back on to the Internet and log back into www.trafficschool.com and click on Student Login from the navigation bar. This should refresh your session and reflect your payment. If you have paid, but not received the payment confirmation email nor your Order ID# then the payment was not accepted and you must try again.
- Re-Enter Course
- How do I continue an online course already in progress?
When you want to re-enter a course in progress, simply go to our homepage at www.trafficschool.com and click on the Student Login button on the navigation bar. For access to the online traffic school course, you will be prompted to enter your driver's license number and email address used during registration.
Solution- Please make sure that you are entering a valid email address. When entering your email address be sure that you are not entering any spaces between letters. Also, do not put the letters 'www.' before your email address. You must also enter the '@' (at) symbol after your username followed by .com, .net, or .org. Lastly, some email addresses have an '_' (underscore) symbol, this is located on your keyboard to the right of the '0' (zero) key by pressing the shift key and '-' (minus) key at the same time.
Solution - Make sure that the URL at the top of the screen reads exactly as follows: www.trafficschool.com.
Make sure that you originally registered with TrafficSchool.com. It is our policy to send confirmation emails to you when you register/enroll for the online course, make a payment, and complete the program. Check your email box for these confirmation emails to ensure that you have contacted the correct company. If you do not have a confirmation email from TrafficSchool.com, you have registered with another company.
If you are positive that you have registered with TrafficSchool.com, but the login/re-enter procedure is not working, it is because you are entering either your driver's license number and/or email address different from what you originally registered with. You will need to re-enter your information exactly as you registered including all letters, numbers, expiration dates, spaces in driver's license, etc. so long as you entered it during registration. The confirmation email that is sent when you enroll will have your information listed for re-entry purposes. Please refer to this email for assistance.
A common error when trying to re-enter your course is typing the letter 'O or o' instead of the number '0' (zero) or vice-versa for the driver's license # or e-mail address. When typing in your driver's license # or e-mail address, this re-entering function is not case sensitive (you may replace a lower case 'o' with a capitol 'O'), but it will not let you substitute a letter 'O or o' for the number zero '0'.
Go to the Settings option on your devise. Under Settings select "Safari" and then turn OFF private browsing. After you do this return to TrafficSchool.com's Course Login. You may need to refresh the page. You should now be able to login to your course.
iPhones and iPads with iOS7: To get to the Private browsing On/Off option, tap the new tab button (looks like a plus (+) sign), and then tap the "Private" button located in the bottom left corner of the screen. You may need to re-enter our web address (www.trafficschool.com) into this new tab with the Private browsing turned off. You should now be able to login to your course.
To read more about how to turn off your Private Browsing, click here to visit the Apple Support page about Private Browsing.
- Web Site Security
- How secure is my information when I do transactions on TrafficSchool.com?
We assure you that any information you send to TrafficSchool.com while you are logged into your account area of TrafficSchool.com is completely secure and private. This includes your personal information such as your email address, driver's license number and any other account information as well as any financial information, such as your credit card number or related information that you transmit to TrafficSchool.com via our web site. You can tell that you are in a secure environment when the beginning of the Internet address near the top of your browser bar changes from http:// to https:// . The 's' means that you are in a secure area of the website. Most browsers show a locked padlock graphic in the lower right corner when you are in a secure environment. However, if the padlock graphic is not present for some reason and the address begins with https, you are still in a secure area of the website.