Contact
your court for instructions regarding an extension of your due date.
We cannot extend your due date for you.
How
soon will I receive my certificate once I complete the course?
Certificates of completion are usually mailed within five (5) business days
of your course completion via First Class mail.
Is
same-day processing available for completion certificate?
Yes, we offer same-day processing for your certificate if you complete your
course Monday through Friday by 2pm CST. Your certificate of completion will
be mailed out the same day with same-day processing via First Class mail. When
you purchase your course or after you have completed your course, you will
be able to specify the delivery method of your certificate for most courts.
You will also be able to specify if you want same-day processing at the same
time. There is an additional fee for this service.
I
waited until the last minute, can you overnight my certificate?
If you waited until the last minute and your due date with the court is approaching,
we highly recommend that you choose the UPS Overnight mailing option for your
certificate delivery. If you complete the program BEFORE 2:00pm CST Monday – Friday,
you’ll have your certificate sent out that day. If you complete the program
AFTER 2:00pm CST Monday – Friday, you’ll have your certificate
sent out the next day. COMPLETION CERTIFICATES WILL NOT BE SHIPPED OR RECEIVED
ON WEEKENDS OR HOLIDAYS. There is an additional fee for this service.
|