Each court has a different policy regarding extensions. You must contact your court for this information. It is best to call or write your court prior to your due date passing or as soon as you think you may not be able to finish your traffic school course on time.

How do I make sure that the court received my certificate?
For most courts for an additional charge, we will send your certificate certified mail to the court. You will receive a document from the post office, signed and dated from the court, stating that they have received your certificate of completion. You may choose this option when you pay for the course. You may also choose to have your certificate sent via Federal Express overnight mail. Please note your courts specific certificate issues in our certificate policy and/or when you register for our course.

What delivery options are available for my completion certificate?
All traffic school completion certificates are sent via first class mail. For most courts, for an additional charge you may choose to have your certificate delivery expedited with FedEx Overnight or 2-Day mailing options. We also offer a Certified mailing option for most courts as well. You may select these options when you order the course.

If your due date with the court is coming due soon, we highly recommend that you choose the FedEx Overnight or 2-Day mailing options for your certificate delivery. Don't take any chances with your certificate when it comes to getting it to the court on time! Know where your certificate is at all times with FedEx tracking!

If you have received your citation through the California counties of Butte, Glenn, Imperial, Lake, Lassen, Napa, Riverside, Santa Cruz, or Ventura; Federal Express and Certified mailing options are not available at this time. These courts require TrafficSchool.com to contract with a third party agency, Coordinated Court Services (CCS). All other certificate related questions or matters should be requested to them directly by calling (888) 647-3926.

If you have received your citation through the California counties of Amador, Contra Costa, Del Norte, Mendocino, Modoc, Plumas, San Francisco, Sierra, Solano, or Siskiyou ; Federal Express and Certified mailing options are not available at this time. These courts require TrafficSchool.com to contract with a third party agency, National Traffic Safety Administration (NTSA). All other certificate related questions or matters should be requested to them directly by calling (800) 539-8188 x303.

Is rush processing available for my traffic school completion certificate?
Yes, TrafficSchool.com offers rush processing for your certificate if you complete your course Monday through Friday by 3pm PST (6pm EST). Your certificate of completion will be mailed out the same day with rush processing. Please note that rush delivery is not available for all courts. Please view our certificate policy for additional information regarding rush processing with FedEx Overnight & 2-Day if applicable. When you purchase your course or after you have completed your course, you will be able to specify the delivery method of your certificate for most courts. You will also be able to specify if you want rush processing at the same time. There is an additional fee for this service.

How long will it take the court to process my completion once I finish the course?
Once you complete the traffic school course we will mail your certificate of completion within 24 hours via the delivery method that you have chosen. Once the court receives your certificate, they will mark it as received and electronically process your dismissal to the DMV to be taken off your record. For large courts, the dismissal process can take several days to weeks. The exact timeframe for this process depends on each individual court, so be patient. If you have completed your course prior to your due date, you have nothing to worry about.

Can I take traffic school again if I've already been within the past 18 months?
California Vehicle Code states that you may only attend traffic school once every eighteen months. The eighteen months is calculated from the date you received your first citation to the date you received your next one. It is your responsibility to make sure that you qualify with the court. There is one exception to this rule: Vehicle Code 41501. This vehicle code states that if you get special permission from a judge, you may attend traffic school again and have the point dismissed from your record. To view the actual vehicle code, click here.